General Warranty Information
Unless otherwise specified, materials (parts and equipment) supplied by Nuvair are covered by a one (1) year warranty period from the date of delivery to customer. “Date of delivery” is determined by shipping or proof of receipt documentation.
Should the customer note any flaws and/or defects, it must be reported in writing to Nuvair within two (2) months of discovery or the warranty shall be rendered null and void.
Nuvair shall repair or replace materials it acknowledges to be faulty during the warranty period.
In replacing faulty material, Nuvair shall not be liable for any other expenses sustained by the dealer or its customer, such as presumed damage (present or future), lost earnings or fines.
Warranty only covers flaws and faults that occur where materials are used properly in compliance with the instructions contained in the User Manual and where periodic maintenance is carried out. The warranty does not cover faults caused by improper use of materials, exposure to atmospheric conditions (rain, etc.) or damage during transport.
Materials subject to wear and those subject to periodic maintenance are not covered by warranty and are to be paid for by the customer in full. Routine and unscheduled maintenance must be carried out in compliance with User Manual instructions. If required work is not covered by the User Manual or if technical assistance is required, please contact Nuvair directly by email or phone. Nuvair cannot be held liable for any delays or failure to execute work.
Use of genuine OEM (original equipment manufacturer) parts and lubricants (if applicable) are recommended to maintain a product warranty. If a product failure is deemed a result of using non-OEM part and/or lubricant, the warranty will be considered null and void.
Nuvair is not liable for any damage or malfunctions caused by work carried out on materials by unauthorized personnel.
Warranty is rendered null and void if materials are tampered with or if work (other than routine maintenance) is carried out by personnel who have not been authorized by Nuvair.
Faulty equipment due to flaws in design, workmanship, or materials used shall be repaired or replaced free of charge by Nuvair at its California production facility. Transportation costs, delivery of spare parts, and/or any materials subject to normal wear, are the responsibility of the customer.
Should on-site warranty work be required on the customer’s premises, Nuvair repair personnel travel, accommodations, and per diem costs of shall be the responsibility of the customer.
Warranties are nontransferrable.
Updated 17 September 2022